Frequently Asked Questions

GENERAL Questions

Da’bomb. Just kidding! Formely named Sip and Savor USA, our Mission Is To Make It Easier For Wine Lovers To Explore & Learn About New Wines From Around The World - By the Glass.  

Each Drinjk wine bottle is generous portion size for one or the perfect tasting size for two.  The engineered glass tube holds the equivalent of 6.3 ounces of wine, 1.5 ounces more than a standard restaurant size glass of wine.

To meet all our customers requirements, we offer one-time purchase wine flights and also have a 3-month wine membership option.  We offer a larger selection of wine by the glass products then any other wine by the glass company in the United States. 

Our team of wine hunters travel the world and personally visit every family-run winery that we purchase wine from.  We work with the winery to create exclusive, limited edition wines that you can’t purchase anywhere else in the world.

That’s a tough question to answer since everyone’s palates are different; however, our team’s top three favorites would be our Fassati wine made by the same winemaker that makes the wine for the Pope, the Camarus grown on 70-year old Spanish vines and the award-winning Alpedrinha from one of Portugal’s oldest wine regions.

Our team loves and sends positive vibes to any company that packages wine by the glass; however, our company does have many key differences. 

- We offer the opportunity to experience 20 wineries from 7 different countries
-Drinjk wine tube is 87% larger than our competitor's wine tube. 
-You can mix and match your wines or order any of our popular pre-curated wine flights.
-Our wines have zero added sugar.  Just quality wines.
-You can’t buy our wines anywhere else in the United States.
- Each wine tube can be scanned using the QR code to reveal the stories behind the wines, tasting notes and food recommendations. Check out all our products HERE.

Gifting

You can select any of our gift boxes from the Gifts tab on our home page or customize a box using our mix and match option.  At checkout, please provide your email address and the shipping address that you would like the gift delivered.

If you are looking at placing an order for 10+ boxes, please reach out to our customer service team at hello@drinjk.com You can also use the contact us tab on the home page.

Shipping

Drinjk is currently only shipping to the following states CA, ID, FL, MN, NM, NV, OR, WA, AZ

Drinjk's shipping price varys from State to State.  It is law to include an adult signature fee (charged by the postal service upon delivery of your wine).  We strongly recommend you choose a place of business for delivery to ensure an adult is available to sign for the package.

Your order will ship 2-3 days after placing your order.  Your order will be placed once our team receives it.

Yes.  The person placing the order and the person receiving the order must be 21+ years of age and be able to show identification upon delivery.  We strongly suggest that you have the wine delivered to a place of business to prevent the risk of multiple delivery attempts.

This is a very infrequent occurrence, but it does happen 1 in 1000 boxes.  Please email us at hello@drinjk.com with a picture of the damaged product.  Our customer service team will be happy to refund, replace the damaged product, or provide a gift card for double the value of the damaged product.  This will be determined on an individual order basis.

No Worries.  Life happens!  FedEx will attempt to deliver your shipment two more times.  If you miss the third attempt, FedEx will hold your shipment at their local facility for 5 business days.  There will be a door tag with an online tracking number left at the attempted delivery address.

If you do not retrieve the package before the allotted 5 business days, the wine will be shipped back to Drinjk's warehouse in California. 

If your package is returned to Drinjk, we will notify you of the returned order.  If you request, we will reship the order.  Please note a return shipping fee of $20 will be charged to offset the reshipping fee back to Drinjk's warehouse as well as offset the additional incurred cost to ship the package a second time to you. 

Requests for refunds and reships must be emailed to hello@drinjk.com within 30 days of the date the order leaves Drinjk’s warehouse.  Following the 30 days, a gift card for the amount paid, less the $20 reshipping fee will be emailed to you.

Contact Us

We love working with the media, bloggers and social media influencers!  Send us an email to hello@drinjk.com and we will be happy to discuss a collaboration.  Be careful; it will involve wine!